GUNNING BUTCHER SHOP (“Gunning Butchers”, “we”, “us” and “our”) is committed to the protection of your privacy in accordance with our obligations under the Privacy Act 1998 (Cth) (the Act), including the Australian Privacy Principles (which took effect on 12 March 2014) (the APPs).

The APPs establish requirements for the way entities collect, store and use an individual’s personal information. Our aim is to provide an online environment which will ensure the information you provide to us is handled in a secure, efficient and confidential manner. 

This privacy policy (the Policy) outlines the way in which we manage personal information and other matters which must be disclosed to individuals under the APPs. The Policy applies to personal information individuals provide to us, whether that information is provided under any agreement, at our offices, through our website, or through email, telephone or other communication with our employees or agents. By using any of our services or purchasing any of our products, visiting any of our websites (including [INSERT WEBSITE/S]), or giving us your personal information, you agree to your information being collected, stored, used and disclosed on the terms set out in this Policy.



Collection of Personal Information

1.1 We may collect the following kinds of personal information from you:

(a) your full name, date of birth and other personal information such as your gender;

(b) your contact information, such as your email address, a postal and residential address and telephone number(s);

(c) geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activities on our website which can be collected from your device;

(d) information about your use of our websites, products and services;

(e) information that you provide for the purpose of registering on our websites and the transactions carried out over our websites (including maintaining your profile);

(f) your credit card and bank account details;

(g) records and content of any communications between us and you; and

(i) any other personal information provided by you to us in the course of provision of goods and/or services to you.

1.2 We will only collect personal information by lawful and fair means and where that information is reasonably necessary for one or more of our functions or activities, as identified in our Purposes at clause 3 of the Policy.

1.3 We generally collect your personal information directly from you with your consent. We will only collect personal information from a third party where it is unreasonable or impractical to collect the information directly from you. Such third parties may include your employer, an organisation with whom you have dealt or which maintains a public record, or a credit reporting agency.

Collection of Sensitive Information

1.4 Sensitive information is defined in the Act as information about an individual’s ethnic origin, beliefs (whether political, religious or philosophical), sexual orientation, criminal history, health, genetics and membership of political or trade associations. 

1.5 We will collect sensitive information with the relevant individual’s consent and where the collection is reasonably necessary for one or more of our Purposes. 

1.6 An individual’s consent is not required to collect sensitive information where the collection of that information is required or authorised by or under any Australian law or a court order, or where a permitted general situation exists. The conditions which give rise to a ‘permitted general situation’ are defined in section 16A of the Act and include where:

(a) it is unreasonable or impracticable to obtain the individual’s consent to the collection, use or disclosure and the organisation reasonably believes that the collection, use or disclosure is necessary to lessen or prevent a serious threat to the life, health or safety of any individual;

(b) the organisation has reason to suspect that unlawful activity, or misconduct of a serious nature, that relates to the organisation’s functions or activities has been, is being or may be engaged in and the organisation reasonably believes that the collection, use or disclosure is necessary for the organisation to take appropriate action in relation to the matter;

(c) the organisation reasonably believes that the collection, use or disclosure is reasonably necessary to assist in locating a person who has been reported missing; or

(d) the collection, use or disclosure is reasonably necessary for the establishment, exercise or defence of a legal or equitable claim.

Collection of Non-personal Information

1.7 We may collect un-identified and non-identifiable information pertaining to you which may be made available or gathered via your use of the website. Non-personal information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our website. We may also collect information on your activity on the website (e.g. pages viewed, online browsing, click, actions, etc.).

Storage of, and Access to, Personal Information

2. Storage and Security of Personal Information

2.1 We strive to provide an environment which ensures that personal information is stored in a secure and confidential manner. Personal information is stored in electronic format on a secure data base, and in hard copy documents in physical file(s) at our business premises. We have systems in place for the security of both its computer network and business premises.

2.2 We will take such steps as are reasonable in the circumstances to protect the personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. We will retain your personal information so long as it is personal information necessary or relevant to our Purposes. 

2.3 If you cease to use any of our services, all your personal information will be kept for up to seven (7) years. However, we may (in our absolute discretion), destroy or de-identify your data, thirty (30) days after you cease to use any service offered by us. 

Destruction of Personal Information

2.4 We have an existing policy whereby personal information about an individual that has not been used or disclosed for a period of seven (7) years is destroyed using trusted third parties. 

Access to, and Correction of Personal Information

2.5 You are entitled to request access to the personal information we hold about you by making a request to our Privacy Officer, using the contact details specified at clause 8. We must respond to the request and provide access to the information within a reasonable time. There will be no charges associated with the making of such a request or the subsequent provision of information. 

2.6 Despite the above paragraph, we are not required to give the individual access to personal information if certain conditions in the Act apply.

2.7 Where an individual requests we correct the personal information we hold about that individual, we must take such steps (if any) as are reasonable in the circumstances to correct the information. We are entitled to refuse to correct the personal information, provided we give the individual a written notice containing the reasons for the refusal. 

2.8 Where we are satisfied that the information we hold about an individual is inaccurate, out-of-date, incomplete, irrelevant or misleading, we must take such steps (if any) as are reasonable in the circumstances to correct the information. 

3. The Purposes for which we collect Personal Information

3.1 We collect the personal information in clause 1 only to the extent that such information is reasonably necessary for, or directly related to, one or more of our Purposes. Our “Purposes” include (but are not limited to) the following functions and activities:

(a) Providing customer support services by the Gunning Butcher Shop;

(b) Marketing and promotional activities by the Gunning Butcher Shop; 

(c) Facilitating communication with users or customers, by the Gunning Butcher Shop.

(d) comply with any legal obligations we may have;

(e) use the personal information in relation to any proceedings (whether commenced by you or against you and whether or not we are also a party to those proceedings); and

(f) use the personal information in other ways where permitted by law.

3.2 Please be aware that it is impractical for us to deal with a customer and carry out any of the Purposes if the customer does not identify themself sufficiently.

Cookies

3.3 We and our trusted partners use cookies and other technologies in our services, including when you visit our website or access our services.

3.4 A “cookie” is a small piece of information that a website assigns to your device whilst you are viewing a website. Cookies are very helpful and can be used for various purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our services.

3.5 Our website/s uses the following types of cookies:

(a) Session cookies which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;

(b) Persistent cookies which are read only by the website, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example, to allow us to store your preferences for the next sign in; and

(c) Third party cookies which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

3.6 Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences. However, if you choose to disable cookies, some features of our website may not operate properly, and your online experience may be limited. 

3.7 We also use a tool called “Google Analytics” to collect information about your use of the website. Google Analytics collects information such as how often users access the website, what pages they visit, when they do, etc. We use the information we get from Google Analytics only to improve our website and services. Google Analytics collects the IP address assigned to you on the date you visit the website, rather then your name or other identifying information. We do not combine the information collect through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to the website is restricted by Google’s Terms of Service and Privacy Policy. [NH7] 

Disclosure of Personal Information

4. Disclosure of Information within Australia

4.1 In order for us to carry out any one or more of the Purposes, it may be necessary for us to disclose your personal information and/or sensitive information to third parties:

(a) who are engaged by us to provide services, or to undertake functions or activities on our behalf or who sign non-disclosure/confidentiality agreements;

(b) who have been engaged by us to undertake administrative functions or activities, on our behalf. For example, processing payment information; and

(c) where disclosure is required by external government agencies (including, for example, the Australian Taxation Office).

4.2 We must only use or disclose personal information for the Purposes for which it was collected. We must not use or disclose personal information for any other purpose (a secondary purpose) unless:

(a) the relevant individual consents to that use or disclosure of the information;

(b) the individual would reasonably expect us to use or disclose the information for the secondary purpose and the secondary purpose is related to one or more of the Purposes;

(c) the use or disclosure of the information is required or authorised by or under an Australian Law; or

(d) we reasonably believe that the use or disclosure of the information is reasonably necessary for one or more enforcement related activities conducted by an enforcement body.

Disclosure of Information outside Australia

4.3 We may only disclose personal information to a person or entity that is not in Australia (the Overseas Recipient) without that client’s consent in circumstances where:

(a) we reasonably believe that the Overseas Recipient is subject to a law that affords protection of personal information that is substantially similar to the protection afforded under the Act and we can enforce such protection under the overseas law; or

(b) we take reasonable steps to ensure that the Overseas Recipient acts in accordance with the Principles in relation to the storage, use and disclosure of the personal information.

Direct Marketing

5.1 What is Direct Marketing:

(a) Direct marketing occurs where entities use the personal information they collect to market related or other goods and services to the individual who provided the information. A common example is where an organisation emails individuals a monthly newsletter.

(b) We may use or disclose personal information for the purpose of direct marketing only where we collected the personal information from the individual, the individual would reasonably expect us to use or disclose the information for that purpose and the individual has not made a request pursuant to the below paragraph. 

Requests not to receive Direct Marketing

5.2 An individual is entitled to request not to receive direct marketing communications from us by contacting the Privacy Officer, using the contact details specified at clause 7. We will give effect to any such request.

Notifiable Data Breaches

6.1 If there are reasonable grounds for us to believe that there has been an eligible data breach, and no exception under the Act applies, then we will prepare a written statement including:

(a) a description of the eligible data breach;

(b) the kinds of information concerned;

(c) recommendations about the steps that individuals should take in response to the eligible data breach.

6.2 If there is an eligible data breach of more than one entity, we will set out the details of those other entities in the manner described above.

6.3 We will provide this statement to the Office of the Australian Information Commissioner (the Commissioner).

6.4 Where practical we will notify each of the individuals to whom the relevant information relates and individuals who are at significant risk from the eligible data breach. If it is not practical to contact you in this way, we may publish the statement on our websites.

Exceptions to an Eligible Data Breach

6.5 There are exceptions under the Act which may not require us to notify individual/s of an eligible data breach. For example, where we have taken action before any serious harm occurs or before any unauthorised access or disclosure occurs, or where the Commissioner has declared that we are not required to give any notification.

Updating your Personal Information

7.1 It is important that you ensure that your personal information is kept up to date at all times. If you require access to your personal information, or require the correction of your personal information, please contact the Privacy Officer at the details specified in clause 8.

Contact Details

8.1 Should you have any queries about the Policy or the Principles, or if you wish to lodge a complaint about a potential breach of the Principles by us, please contact the Privacy Officer using the contact details listed below.

Privacy Officer

Gunning Butcher Shop

80 Yass St Gunning NSW 2582

02 4845 1559

hi@gunningbutchers.com.au

8.2 We will endeavour to respond to an individual communication within thirty (30) days. Should we fail to respond within a thirty-day period, an individual may contact the Office of the Australian Information Commissioner (the OAIC), which can investigate queries or complaints in relation to a potential breach of the Principles. The OAIC can be contacted by mail, fax or email. For contact details and information on the complaints process please visit the OAIC website at: http://www.oaic.gov.au/privacy/privacy-complaints.

Changes to this policy

9.1 We encourage you to check our Policy from time to time to ensure that you understand and agree with the changes that are made. If you do not agree with this Policy, then you should not access or use our websites or order our goods or use our services. We reserve the right to make amendments to this Policy from time to time in our absolute discretion.

9.2 The Policy may be updated from time to time by us as necessary.